Systematic success – Groz-Beckert as a comprehensive full-service provider in the service sector
Represented in all main markets
Customer proximity is important to Groz-Beckert. This includes not only telephone support and highly qualified employees but also individual applications consulting – as well as training programs and services that are tailored to the customer.
From machine assembly and maintenance work to customer service and commissioning, the Groz-Beckert company has a global presence, and delivers optimal performance.
To meet these requirements consistently, Groz-Beckert invests a great deal in the training of its specialists.
Technicians are available to customers worldwide to deliver optimal individual service and support. Service visits by technicians can also be booked by several customers jointly, keeping costs low for each individual.
Spare parts supply
The global presence of service technicians and of spare parts stores guarantees fast delivery and thus high availability of original Groz-Beckert spare parts at all times. In the manufacture of its products and spares, Groz-Beckert adheres to the highest standards, ensuring that constant quality is always guaranteed. For customers, this means maximum competitiveness due to maximum machine efficiency and fabric quality.
Supply at Groz-Beckert
Groz-Beckert machines for weaving preparation are simple to operate, and handling is self-explanatory. This is important because it enables customers to carry out minor maintenance and repairs on their own. Machines from Groz-Beckert are designed so that all components and subassemblies are easily accessible.
The simplicity of the machines and their self-explanatory maintenance enable less downtime – making customers more independent and efficient.
The KnotMaster modular system
Technology and Development Center (TEZ)
Depending on the different applications, the experienced engineers from Groz-Beckert provide customers with support and advisory in the selection of the machines they need. This includes requirement analyses, equipment specifications, textile analyses, and yarn tests. State-of-the-art analytical methods are also available, as carried out in the laboratories of Groz-Beckert in Albstadt. Here, problems can be individually identified, increasing customers’ efficiency and ensuring that they retain their competitive edge.
The Technical Center Weaving at Groz-Beckert’s Technology and Development Center (TEZ) is where experiments, individual training courses and consultations are carried out, all of them tailored to customers’ needs. Basic training and machine training for the weaving sector can be booked anytime through the Groz-Beckert Academy.
Learn more about the world of Groz-Beckert at our website: www.groz-beckert.com